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\n<\/p><\/div>"}. To subscribe, click on the button below and copy the URL into an RSS reader. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. He was thrilled to be buying his old company back fourteen years after hed left it. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. NYC Flagship Office - Stubhub. contact StubHub WebGet in touch with us today! WebStubhub, Inc. operates as an entertainment ticket agency. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. While all of this was going on, we were also forced to quickly restructure every part of our internal cost base. Open our virtual assistant, click on "Contact These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. Enjoy! By signing up you are agreeing to receive emails according to our privacy policy. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. 199 Fremont Street, Floor 4. Come join us to plan your next live event experience! We give them a time frame to offer Founded in 2,000 and with presence in over 40 Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt Sign up for News Alerts to receive occasional emails about eBay corporate announcements. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. Arnaud Collin Global Head of Marketing. Pro tip: Each number appears to go to a different department. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. StubHub will refund your money if an event is cancelled or moved. stubhub inc. Thanks to all authors for creating a page that has been read 52,013 times. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Ticketbis makes it easy for users to attend events all over the world. In 2017, eBay enabled $88 billion of gross merchandise volume. StubHub was a brand I knew and loved. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member. Its possible that someone with an identical problem has posted for help before. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. You should not rely on any forward-looking statements. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. Fax Number: 1 Musk Made a Mess at Twitter. Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. eBay Completes the Acquisition of Ticketbis Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. All rights reserved. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. For more information on StubHub, visitStubHub.comor follow @StubHub onTwitter,FacebookandInstagramorYouTube.com/StubHub. StubHub Email StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. StubHub The transaction, subject to customary closing conditions, is expected to close in mid-2016. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. 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The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. Check out, All tip submissions are carefully reviewed before being published. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. % of people told us that this article helped them. To subscribe, click on the button below and copy the URL into an RSS reader. StubHub will send you an email with instructions on how to claim your refund or credit. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. StubHub is an eBay company (NASDAQ: EBAY). We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. Our RSS feed includes all eBay news articles published on this website. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. Find contact information here. Personally, though, I found it disappointing. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. Buy sports, concert and theater tickets on StubHub! Does StubHub have live chat? Terms of the deal are not being disclosed. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. StubHub gets a lot activity from users on Facebook than it does on Twitter. Cons In 2018 and 2019, eBay faced mounting pressure from shareholders. And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. WebStubHub is an American ticket exchange and resale company. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. StubHub Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. WebStubHub has 21 current employee profiles, including Founder Eric Baker. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. Olivier Ropars Vice President & CMO. They mention on their website that you should call their normal customer service number to ask about adding an event. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Alternatively, How do I ask Stub Hub to list an event for which I have tickets? As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. StubHub Inc - Company Profile and News - Bloomberg Markets Built In is the online community for startups and tech companies. StubHub Phone, Email, Address, Customer Service The contact number is only for US and Canada. StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Field Operations and Last Minute Services. StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. Published and reprinted by permission of Houghton Mifflin Harcourt. Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. Copyright 2021 by Sukhinder Singh Cassidy. If a crisis like this had hit us earlier, wed have been in better shape to weather it. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Suite 1 Avon, NY 14414. info@quicklees.com By using our site, you agree to our. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. We'll do our best to get back to you in the next 24 hours. Surviving wasnt easy. Search through past posts using the search bar at the top of the forum page. It We'll do our best to get back to you in the next 24 Joo Almeida D'Ea Head of Integration Office. Within nine months of my arrival at StubHub, thats exactly what happened. The Company offers tickets for live sports, music, and theatre events. StubHub offers the ability to learn and grow as an engineer at an incredible pace due to small and interconnected teams with engineering management that provides expert guidance and support. Picking up your tickets at one of our Last Minute Service Centres? Buy sports, concert and theatre tickets on StubHub! Oscar Ferruz Director of Supply, Primary and Operations. San Francisco, CA 94105 USA. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. StubHub's Field Operations The Company offers tickets for live sports, music, and theatre events. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. It's often the quickest way to sort something out. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise.